The PRIMARY way in which relationship selling creates customer value is by
A) assigning a single sales representative to a single customer.
B) learning the customer's needs to maintain a long-term relationship of trust and respect.
C) guaranteeing fair and equitable prices for each client regardless of the size of the purchase.
D) providing cumulative discounts based on customer loyalty and the length of the customer relationship.
E) guaranteeing fair and equitable sales practices for each customer regardless of the frequency of the purchase.
Correct Answer:
Verified
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