Doug Ames sells Mercedes Benz automobiles.While making his sales presentation to a newly qualified prospect,the prospect said,"Doug,I would really like to buy the car,but you know,the price of the automobile is just too high." In order to answer the prospect's objection,Ames responded,"Sir,you are correct.The price of the Mercedes Benz automobile is high because of what you are getting for that price." Ames then proceeded to describe the quality of the materials used in the car,the high resale value of the car,and the dependability and prestige associated with the Mercedes Benz.What technique did Ames use to handle the prospect's objection?
A) the postpone technique
B) the agree and neutralize technique
C) the denial technique
D) the accept the objection technique
E) the acknowledge and convert technique
Correct Answer:
Verified
Q142: Consultative selling refers to a presentation format
Q143: An assumptive close refers to
A)asking the prospect
Q162: Which of the following statements should a
Q163: You respond by saying courteously, "You're absolutely
Q164: Which of the following statements should a
Q165: Three closing techniques are used when a
Q166: Which of the following statements should a
Q173: An urgency close refers to
A) asking the
Q180: There are six commonly used techniques to
Q186: Davidson-Uphoff & Company sells ironware accessories for
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents