Recently,St.Joseph Hospital was named one of the "Best Places to Work in Indiana" for the sixth consecutive year.The hospital touts universal values to 'keep healthcare human' and employees consistently put patients first,which unites them in a common goal.Hospital President Kathy Young believes that St.Joseph's __________ makes both her employees and patients happier in her hospital.
A)ethos
B)service offerings
C)organizational culture
D)pathos
E)behavioral protocol

Question

Quizplus · Accepted Answer

The hospital's emphasis on universal values to 'keep healthcare human' and employees consistently putting patients first suggests a strong organizational culture. Hospital President Kathy Young also hints at this by crediting the hospital's culture for making both employees and patients happier in the hospital.