The quality ________ process involves monitoring specific project results (artifacts) identified during the planning phase of a project to determine whether they comply with the relevant quality standards and identifying ways to eliminate causes of unsatisfactory results.
A) assurance
B) control
C) management
D) monitoring

Question

Quizplus · Accepted Answer

The description provided indicates that the process being described is quality CONTROL, as it involves monitoring specific project results to ensure compliance with quality standards and identifying ways to eliminate unsatisfactory results. Quality assurance is more focused on ensuring that the overall project and its processes are capable of creating quality results, while quality management involves overseeing the entire process of creating quality results. Monitoring is a general term that can refer to any process of observing and recording information, and is not specific to quality management.

The Quality ________ Process Involves Monitoring Specific Project Results (Artifacts)