Describe at least three key principles of TQM.
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Q5: Maintainability is the probability of a product
Q6: Six Sigma is a quality management process
Q7: The definition of quality cannot vary.
Q8: What is DMAIC, and what does the
Q9: As organizations mature in their project management
Q11: Describe at least five of Deming's 14
Q12: What is a maturity model, and what
Q13: Name the five levels of process maturity
Q14: Cost of nonconformance is the total cost
Q15: External failure costs are the costs associated
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