Flattening the hierarchy, so that authority relationships are clearly defined, and decentralizing authority can remove a major source of organizational conflict.

Question

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By flattening the hierarchy and decentralizing authority, it becomes clearer who has decision-making power and helps to avoid ambiguity and conflicting interests between different levels of management. This can create a more harmonious and efficient work environment.

Flattening the Hierarchy, So That Authority Relationships Are Clearly Defined