An auto manufacturer increased its effectiveness by implementing total quality management (TQM). Many other companies have intentionally imitated this manufacturer in order to increase their effectiveness. This is an example of ________ isomorphism.

Question

Quizplus · Accepted Answer

The scenario describes mimetic isomorphism, which occurs when organizations imitate one another in an attempt to increase their effectiveness, especially in the absence of a clear template for success.

An Auto Manufacturer Increased Its Effectiveness by Implementing Total Quality