The ability to muster additional crews when all ambulances are on call or when a system's resources are taxed by a multiple-casualty incident is:

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Reserve capacity refers to having additional resources available for use during peak demand or emergencies. In this case, having extra crews to call on when all ambulances are on call or when there is a mass casualty incident is an example of utilizing reserve capacity.

The Ability to Muster Additional Crews When All Ambulances Are