Many companies implement ____ systems that integrate all customer-related events and transactions.
A)CRM
B)TCO
C)JIT
D)RFID

Question

Quizplus · Accepted Answer

CRM stands for Customer Relationship Management, which is a system that integrates all customer-related events and transactions. It helps businesses manage their interactions with customers and improve their overall customer service. TCO stands for Total Cost of Ownership, which is a financial concept used to calculate the total cost of a product or service over its entire life cycle. JIT stands for Just-in-Time, which is a manufacturing strategy that involves producing goods only when they are needed to reduce inventory costs. RFID stands for Radio Frequency Identification, which is a technology used for tracking and identifying objects using radio waves. While RFID can be used in logistics and supply chain management, it is not specifically designed to integrate all customer-related events and transactions like CRM systems are.

Many Companies Implement ____ Systems That Integrate All Customer-Related Events