You have overheard a hospital technician in the emergency department talking with a patient who has pancreatic cancer. The technician said, "Don't worry; everything will be all right." This is an example of:

Question

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The technician's statement, "Don't worry; everything will be all right," is a form of false reassurance. This statement does not acknowledge the patient's concerns or the seriousness of their illness, and it implies that there is nothing to worry about, which is not true for a patient with pancreatic cancer. False reassurance can undermine trust and communication between healthcare providers and patients, and may cause the patient to feel like their concerns are not being taken seriously.

You Have Overheard a Hospital Technician in the Emergency Department