One way to prevent a potentially hostile situation is to:
A) assert your authority.
B) move into bystanders' personal space.
C) communicate effectively.
D) maintain a closed stance.

Question

Quizplus · Accepted Answer

Communicating effectively can help de-escalate a potentially hostile situation by understanding and addressing the other person's concerns and emotions. Asserting authority or maintaining a closed stance may further provoke the other person, and moving into bystanders' personal space can make them feel uncomfortable and potentially escalate the situation.

One Way to Prevent a Potentially Hostile Situation Is To