A supervisor senses that an EMS crew that has just conducted a very dramatic, but unsuccessful, rescue of a drowned child may be experiencing very intense emotions about the incident. Which of the following is an appropriate supervisory action?
A) Do nothing unless the providers become obviously distressed.
B) Refer all crew members to psychiatric help at the end of the shift.
C) Minimize any effects by keeping a low-key attitude about the incident.
D) Initiate a "resiliency based care" program to care for the mental health of the crew.

Question

Quizplus · Accepted Answer

Initiating a "resiliency based care" program would be the best choice in this situation. The crew members may be experiencing intense feelings of guilt, grief, and sadness due to the unsuccessful outcome of the rescue. A resiliency based care program involves providing psychological support and resources to help the crew members cope with the emotional impact of the incident. It aims to promote resilience and prevent long-term psychological harm. This approach would be more proactive and supportive as compared to doing nothing or minimizing the effects of the incident. Referring crew members to psychiatric help may also be appropriate if needed, but it should not be the only or immediate action taken.

A Supervisor Senses That an EMS Crew That Has Just