If an interviewee gives only short or incomplete responses to open-ended questions, a systems analyst should do all of the following EXCEPT ____.
A) switch to closed-ended questions
B) give the interviewee easy access to supporting material that might be needed
C) try rephrasing open-ended questions into those types of questions
D) switch to questions with a range of responses

Question

Quizplus · Accepted Answer

Providing easy access to supporting material may not improve the quality of the interviewee's responses. Instead, the interviewee may need additional clarification or encouragement to provide more detailed responses. Therefore, the best approach may be to try rephrasing open-ended questions or using questions with a range of responses, rather than switching to closed-ended questions or providing supporting material.

If an Interviewee Gives Only Short or Incomplete Responses to Open-Ended