A main objective of a help desk is to ____.
A) show people how to use system resources more effectively
B) provide answers to technical or operational questions
C) make users more productive by teaching them how to meet their own information needs
D) choose the appropriate risk control strategy for the firm
Correct Answer:
Verified
Q46: Using a release methodology increases the documentation
Q48: The systems support and security phase begins
Q55: Adaptive maintenance requests for major errors receive
Q56: Adaptive maintenance always is less difficult than
Q60: Requests for corrective and adaptive maintenance normally
Q62: Newly hired and recently promoted IT staff
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents