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Sales Management at Noble Printing Is Planning a Training Program

Question 100

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Sales management at Noble Printing is planning a training program to improve the performance of its sales force.Which of the following should definitely be included in the training sessions?
tests to identify the personality traits of members of the sales force
tests to measure the analytic and organizational skills of the sales force
information about the marketing strategies used by other printing companies
time-and-duty analysis for each salesperson
instructions on completing expense reports

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