Orienting and motivating customer-contact employees and supporting service people to work as a team to provide customer satisfaction is known as ________ marketing.
A) social
B) organizational
C) differentiated
D) internal
E) interactive

Question

Quizplus · Accepted Answer

Internal marketing focuses on orienting and motivating employees to work together as a team to provide customer satisfaction. This includes supporting service people, such as training and providing the necessary resources.

Orienting and Motivating Customer-Contact Employees and Supporting Service People to Work