In planning its market offering, the marketer needs to address five product levels, each of which reduces customer value.
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Q11: Products such as insurance, cemetery plots, and
Q12: A _ is anything that can be
Q13: _ are major purchases and are usually
Q14: Marketing planning begins with formulating an offering
Q15: When companies search for new ways to
Q17: A customer judges a product offering by
Q18: The way the user performs the tasks
Q19: The five product levels constitute a _.
Q20: What types of goods are purchased frequently,
Q21: A manufacturer is contemplating introducing a product
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