While goods meet personal needs, services meet business needs.
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Q51: List and briefly explain the four distinctive
Q52: Inseparability in the context of a service
Q53: Credence qualities of a service are difficult
Q54: List and briefly explain with examples the
Q55: Soap is an example of a pure
Q57: Services have five distinctive characteristics, one of
Q58: A demand side strategy that can produce
Q59: The quality of services is independent of
Q60: A pure service requires a capital-intensive good,
Q61: Bryson's is a mid-sized hotel chain that
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