The Jay Group hires better employees than its competition by conducting effective searches and multi-tiered interviews. The company also provides high quality training to its employees, an aspect often neglected by competitors. The Jay Group is most likely to gain a strong competitive advantage through which type of differentiation?
A) image differentiation
B) people differentiation
C) services differentiation
D) product differentiation
E) channel differentiation

Question

Quizplus · Accepted Answer

The Jay Group's advantage comes from hiring and training better employees, indicating a focus on people differentiation.

The Jay Group Hires Better Employees Than Its Competition by Conducting