Almost any routine message can be used as a way to build goodwill.
Correct Answer:
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Q96: Most routine informative messages have a(n)_ tone.
A)positive
B)relational
C)neutral
D)dogmatic
E)adversarial
Q97: If you have serious concerns about the
Q98: The opening of a routine or positive
Q99: When answering requests and a potential sale
Q100: When responding to a request for adjustment
Q102: Social media releases include social networking links,"tweetables,"
Q103: Discuss how organizations use and write news
Q104: Policy statements or procedural changes are generally
Q105: Recommendation letters have created so many legal
Q106: Friendly notes with no direct business purpose,such
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