Because phone calls lack the visual richness of face-to-face conversations,which of the following can be used to convey professionalism?
A)Etiquette
B)Gestures and posture
C)Listening skills
D)Facial expression
E)Attitude and tone of voice

Question

Quizplus · Accepted Answer

Attitude and tone of voice are important for conveying professionalism in phone calls because they can convey a sense of respect, warmth, and competence.

Because Phone Calls Lack the Visual Richness of Face-To-Face Conversations,which