Which of the following is not a useful benefit associated with the use of "I" messages in health-care communication?
A) "I" messages establish boundaries and maintain direction of patient-centered communications.
B) "I" messages encourage open communication between the patient and health professional.
C) "I" messages express a health professional's thoughts and feelings and explain actions that lead to those feelings.
D) "I" messages hold patients accountable for their actions and the effects that those actions have on their condition(s) .
Correct Answer:
Verified
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