If a customer uses the comment feature to criticize your business blog,you should
A)respond promptly,honestly,and professionally.
B)ignore the criticism unless the critic is incorrect.
C)take verbal potshots at the critic's integrity.
D)let blog readers know that you won't tolerate criticism.

Question

Quizplus · Accepted Answer

It's important to respond promptly to show that you value the customer's feedback. Responding honestly and professionally can also help diffuse any negative feelings towards your business and show that you're open to feedback and willing to make improvements. Ignoring the criticism or attacking the critic will only make the situation worse. Letting your readers know that you won't tolerate criticism can also come across as defensive and unprofessional.

If a Customer Uses the Comment Feature to Criticize Your