One study showed that ________ may be more important in less economically developed countries and less important in more economically developed countries.
A)departmentalisation
B)formalisation
C)virtual organisations
D)span of control
E)chain of command

Question

Quizplus · Accepted Answer

The concept of formalisation, which refers to the extent to which rules and procedures govern the behaviour of employees and the decision-making process, may be more important in less economically developed countries where there is a need for greater structure and predictability in organisational behaviour. In contrast, in more economically developed countries where there is a higher level of education and training, there may be less reliance on formalised rules and procedures and more emphasis on informal communication and coordination.

One Study Showed That ________ May Be More Important in Less