Which of the following is NOT an important component of mass-customisation?
A)technology
B)flexible manufacturing techniques
C)customer dialogue
D)managerial responsiveness
E)both B and C

Question

Quizplus · Accepted Answer

Managerial responsiveness is not a component of mass-customisation. The other options, such as technology, flexible manufacturing techniques, and customer dialogue, are essential components of mass-customisation. Managerial responsiveness may be important in managing a mass-customisation system, but it is not a component of mass-customisation itself.

Which of the Following Is NOT an Important Component of Mass-Customisation