Companies begin to find that customers,when calling customer service,want to talk to real people rather than to a recording.What will happen to demand for receptionists and the market equilibrium wage?
A) Demand will fall; the equilibrium wage will fall.
B) Demand will increase; the equilibrium wage will fall.
C) Demand will stay the same; the equilibrium wage will rise.
D) Demand will decrease; the equilibrium wage will rise.
E) Demand will increase; the equilibrium wage will increase.

Question

Quizplus · Accepted Answer

As customers prefer speaking to real people, the demand for receptionists will increase, leading to a rise in the equilibrium wage due to higher demand for their services.

Companies Begin to Find That Customers,when Calling Customer Service,want to Talk