The goal of queuing analysis is to minimize:
A)the sum of customer waiting costs and costs of providing capacity.
B)the sum of customer waiting time and service time.
C)costs of providing capacity.
D)customer waiting time.
E)the number of servers,service cost.

Question

Quizplus · Accepted Answer

Queuing analysis aims to find an optimal balance between the cost of providing service capacity and the cost of customers waiting in a queue. Therefore, the goal is to minimize the sum of these costs, which is represented by option A. Option B only considers waiting time and service time, not the cost aspect. Option C focuses only on the cost of providing capacity and ignores customer waiting. Option D disregards the cost of providing capacity and only considers customer waiting. Option E doesn't address the overall goal of minimizing costs and only considers the number of servers and service cost.

The Goal of Queuing Analysis Is to Minimize