A benchmark organization must be chosen from the same industry in order for its methods to be applicable.

Question

Quizplus · Accepted Answer

Benchmarking can be done within or outside of the industry, depending on the type of benchmarking being conducted. Internal benchmarking involves comparing the performance of different departments within the same organization, while external benchmarking involves comparing the performance of an organization with that of another organization outside the industry. Therefore, it is not necessary to choose a benchmark organization from the same industry for its methods to be applicable, making option B the correct answer.

A Benchmark Organization Must Be Chosen from the Same Industry