Which of the following is not a dimension of the quality of goods?
A)performance
B)conformance
C)durability
D)timeliness
E)service after sale

Question

Quizplus · Accepted Answer

Timeliness is not a dimension of the quality of goods. It is typically associated with the quality of services. The other options are commonly recognized as important dimensions of the quality of goods. Performance relates to how well a product meets its intended purpose, conformance refers to how closely the product meets its specifications or standards, durability relates to the product's expected lifespan or wear and tear resistance, and service after sale refers to the level of support or assistance provided to customers after they have purchased the product.

Which of the Following Is Not a Dimension of the Quality