What is the process flow diagram for services called?
A)Process diagram
B)Flow chart
C)Service interaction diagram
D)Service blueprint
E)Product/process layout

Question

Quizplus · Accepted Answer

The process flow diagram for services is called a Service Blueprint. It provides a visual representation of the process flow for a service and includes all the activities involved in delivering the service, such as customer interactions, support processes, and backstage operations. It helps to identify potential bottlenecks, opportunities for improvement, and areas where customer experience can be enhanced.

What Is the Process Flow Diagram for Services Called