Production process design involves translating the "voice of the customer" into technical product or service specifications.

Question

Quizplus · Accepted Answer

Production process design is all about designing and developing processes to manufacture the desired product or deliver the desired service. In this process, the customer's requirements and expectations are taken into consideration and translated into technical specifications that can be used to guide the development of the production processes. This ensures that the final product or service meets the customer's needs and expectations. Therefore, the statement is true.

Production Process Design Involves Translating the "Voice of the Customer