Which of the following is not one of the major components of the Balanced Scorecard framework?

Name: Which of the following is not one of the major components of the Balanced Scorecard framework?
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The four major components of the Balanced Scorecard framework are Financial, Customer, Internal Business Processes, and Learning and Growth. Human resources is not considered a major component, but it may be included as a subcomponent or factor under the Learning and Growth perspective.

Which of the Following Is Not One of the Major