A company that had previously sent its call center business to India has now brought that business back to small towns in the U.S. such as Dubuque, Iowa. This is an example of
A) return outsourcing
B) inshoring
C) offshoring
D) outsourcing
E) backsourcing

Question

Quizplus · Accepted Answer

Backsourcing is the process of bringing back outsourced business processes to the original company.

A Company That Had Previously Sent Its Call Center Business