After just saying how the world is full of "insensitive jerks" who deliberately hurt people, Joe excuses his own rude behavior because he was late and "had a lot of problems" to deal with. Joe's comments reflect ______.

Question

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The actor-observer effect describes a tendency to attribute one's own actions to external causes while attributing others' actions to their personalities. Joe excuses his behavior due to external circumstances (being late and having problems), which is a classic example of this effect.

After Just Saying How the World Is Full of "Insensitive