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Dan Felt Cheated by the Used Car Salesperson Who Sold

Question 15

Multiple Choice

Dan felt cheated by the used car salesperson who sold him a 1997 Honda Accord several years ago. Ever since then, he assumes the worst when it comes to dealing with salespeople. Which attitude component is this an example of?


A) Affective
B) Behavioral
C) Cognitive
D) Acquisition

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