To differentiate themselves,many companies go beyond offering products and services;they are also developing and delivering customer ________.
A)feedback
B)experiences
C)brands
D)product lines
E)events

Question

Quizplus · Accepted Answer

Offering customer experiences goes beyond just products and services, and companies are increasingly focusing on creating unique and memorable experiences to differentiate themselves from competitors. Feedback, brands, product lines, and events are all important aspects of a company's overall strategy, but they are not necessarily the primary way that companies differentiate themselves.

To Differentiate Themselves,many Companies Go Beyond Offering Products and Services;they