What are the two dimensions of product quality?
A)performance and resistance
B)level and consistency
C)conformance and style
D)design and innovation
E)features and design

Question

Quizplus · Accepted Answer

Product quality is typically assessed in terms of level and consistency. The level of quality refers to the degree to which a product meets predetermined standards and customer expectations, while consistency relates to the product's ability to deliver the same level of quality over time.

What Are the Two Dimensions of Product Quality