Two employees attended a sales seminar.Both left the seminar with differing opinions about what was important to implement in their jobs.Both used the information in different ways,according to what each already believed was important.They have engaged in ________.
A)selective distortion
B)selective attitude
C)selective retention
D)selective attention
E)perceptual defence

Question

Quizplus · Accepted Answer

Selective distortion occurs when individuals interpret information in a way that supports their existing beliefs or attitudes. In this case, the two employees attended the same seminar but left with differing opinions because they selectively distorted the information presented based on what they already believed was important.

Two Employees Attended a Sales Seminar