Some retail stores are designed to allow customers to easily locate merchandise which they pay for at centrally-located checkouts before loading the goods into their own cars.This approach to retailing is best described as ________.
A)self-service retailing
B)no-service retailing
C)limited-service retailing
D)full-service retailing
E)None of the above.

Question

Quizplus · Accepted Answer

In self-service retailing, customers locate and select merchandise themselves, rather than relying on assistance from store employees. The description provided in the question matches this approach to retailing, where customers locate merchandise and pay for it themselves before leaving the store. Other options like no-service retailing, limited-service retailing, and full-service retailing involve varying degrees of employee assistance or lack thereof, and are not applicable in this scenario.

Some Retail Stores Are Designed to Allow Customers to Easily