Costs of dissatisfaction,repair costs,and warranty costs are elements of cost in the:

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Quizplus · Accepted Answer

Costs of dissatisfaction, repair costs, and warranty costs are elements of the cost of poor quality, which can be calculated using the quality loss function. The quality loss function shows the relationship between the deviation from the target and the cost of poor quality. It helps organizations to determine the optimal level of quality by quantifying the costs associated with poor quality. Therefore, the best choice is A, quality loss function.

Costs of Dissatisfaction,repair Costs,and Warranty Costs Are Elements of Cost