A hospital is concerned that the number of medication errors has increased significantly in the past year. A project revealed four causes of medication errors. The above chart was used to help staff and administration know where to focus efforts to reduce errors. Which process improvement tool is used in this situation?

Question

Quizplus · Accepted Answer

Correct:Pareto charts are used to prioritize areas to reduce medication errors.Eighty percent of all errors were caused by interruptions,so this should be the area of priority.
Incorrect:
a.Run charts help identify any changes that occur over time; also called a time plot.
c.Flowcharts reflect on a problem.
d.Cause and effect diagrams list all possible causes of an error or sentinel event.

A Hospital Is Concerned That the Number of Medication Errors