An engineer who understands how to design and use a home theater system may find it hard to mentally simulate what it's like not to know how to operate the system.The engineer's difficulty illustrates

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The engineer's difficulty is due to the curse of knowledge, which is the cognitive bias where individuals who have expertise or knowledge in a certain area have difficulty imagining how someone without that knowledge would think or behave. In this case, the engineer is so familiar with home theater systems that they can't mentally simulate not knowing how to operate one.

An Engineer Who Understands How to Design and Use a Home