A nurse on a busy medical-surgical floor is always willing to help out any patient or staff when asked. She passes food trays, empties bed pans, and even runs errands to pharmacy. Although a pleasant co-worker, she becomes stressed when her own work falls behind, resulting in a decreased job satisfaction. The nurse's behavior type is:

Question

Quizplus · Accepted Answer

Correct:Individuals with open and accepting behavior type are often known as the "yes" person,always willing to help.This person likely overextends him or herself and does not share opinions or feedback.This person has the potential to become extremely stressed.Incorrect:a.Self-contained behavior types manage self evenly and will express concerns with a situation in a thoughtful,reasonable manner.This type of person is approachable and fair in decision-making.
c.Indirect behavior types avoid conflict and will not challenge authority.This person may express concerns to peers,but does not address them with management.
d.Direct behavior types are clear and concise about requests; sometimes perceived as curt.This person may be perceived as difficult to approach and/or intimidating.

A Nurse on a Busy Medical-Surgical Floor Is Always Willing