A Nurse Notices That Care Is Often Withheld Until an Interpreter

A nurse notices that care is often withheld until an interpreter arrives, if the nurse is not multilingual. The nurse discusses this with the management team and suggests a three-part series be presented to the nursing staff to teach some commonly used medical terms in Spanish. This nurse is involved in the role of:

A) change agent.
B) educator.
C) manager.
D) coordinator.