Steve owns a bike shop.He wants to increase the number of bikes he sells each month,so he knows he needs to acquire more resources.Which of the following actions would represent an increase in the human capital resource at his bike shop?

Question

Quizplus · Accepted Answer

Increasing the number of shop employees can improve the human capital resource of the bike shop because more employees can provide better customer service, product knowledge, and expertise in bike repair and maintenance. Buying more bikes, helmets, tire pumps, and repair equipment can increase the physical resources of the bike shop, but it does not necessarily enhance the human capital resource unless the employees are trained to use and sell them effectively. Increasing the size of the shop may provide more space for inventory and customers, but it is not directly related to the quality or quantity of employees.

Steve Owns a Bike Shop