Table 12-6
Customers arrive at coffee shop at a rate of 40 per hour.There are 2 servers available and it takes an average of 1 minute to serve each customer.
-Using Table 12-6, what is the average number of customers waiting in line?
A)0.0833
B)0.5
C)0.75
D)1.33

Question

Quizplus · Accepted Answer

The average number of customers waiting in line is 0.0833. This is because the arrival rate is 40 per hour and the service rate is 60 per hour (2 servers * 1 minute per customer). Using Table 12-6, we can find that the average number of customers waiting in line for an arrival rate of 40 and a service rate of 60 is 0.0833.

Table 12-6 Customers Arrive at Coffee Shop at a Rate of 40