Cliff is a manager of a restaurant. He refuses to hire elderly people to help out in the restaurant because he believes they are too senile to do the work properly. He is so convinced of this that he refuses to even look at the resumes of elderly individuals who come in to apply for work. Cliff's discriminatory behavior is an example of ________.
A) the availability heuristic
B) compensatory decision modeling
C) hill-climbing
D) the representativeness heuristic

Question

Quizplus · Accepted Answer

Cliff's behavior is an example of the representativeness heuristic, where he is making judgments based on stereotypes and assumptions about the abilities of the elderly without considering individual differences or qualifications.

Cliff Is a Manager of a Restaurant