After losing a major business account, Samantha begins second-guessing herself by repeatedly thinking, "If only I had changed our contract offer," and "If only I had called them more frequently." Her behavior is an example of ________.
A) counterfactual thinking
B) the confirmation bias
C) hindsight
D) framing

Question

Quizplus · Accepted Answer

Samantha's behavior is an example of counterfactual thinking, which involves mentally altering past events and considering what could have been done differently. She is imagining different outcomes for the situation and blaming herself for not taking different actions in the past.

After Losing a Major Business Account, Samantha Begins Second-Guessing Herself