Kelsey works as an emergency dispatcher. She thought the job would be exciting, but it has turned out to be more stressful than exciting. She works long hours and seldom receives any recognition. The only time people seem to notice what she does is when the emergency units are slow in responding. She has become disillusioned with her job, and she often calls in sick. In this case, it is quite likely that Kelsey is experiencing

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Kelsey is experiencing burnout, which is a state of emotional, mental, and physical exhaustion caused by prolonged and excessive stress. Burnout is characterized by feelings of cynicism, detachment, and a lack of accomplishment. Kelsey's disillusionment with her job, calling in sick, and lack of recognition are all signs of burnout. Posttraumatic stress disorder (A) is a condition that can occur after a person experiences a traumatic event. General adaptation syndrome (B) refers to the body's response to stress, which involves three stages: alarm, resistance, and exhaustion. Amotivational syndrome (D) is a condition that can occur as a result of chronic marijuana use and is characterized by a lack of motivation and apathy. None of these options fit Kelsey's situation as well as burnout does.

Kelsey Works as an Emergency Dispatcher