The three major characteristics of the input source that generates arrivals or customers for the service system are
A)size,demographics,and behavior.
B)size,pattern,and behavior.
C)demographics,pattern,and behavior.
D)size,demographics,and pattern.
E)None of the above

Question

Quizplus · Accepted Answer

The three major characteristics of the input source that generates arrivals or customers for the service system are size (how many customers), pattern (when and how customers arrive), and behavior (how customers act and what they want). Demographics, while sometimes relevant, do not necessarily have a direct impact on the service system. Therefore, option B is the best choice as it includes all three relevant characteristics.

The Three Major Characteristics of the Input Source That Generates